Please read this Privacy Policy carefully before accessing the Lime IPTV website or using our services.
Introduction
Lime IPTV (“we,” “us,” or “our”) respects the importance of customer privacy. This Privacy Policy explains how we may collect, use, disclose, store, and protect information associated with customers and website visitors (“you” or “your”).
This Privacy Policy applies to our website, customer communications, ordering process, and streaming-related services, together referred to as the “Services.”
By visiting our website or using our Services, you acknowledge the practices described in this Privacy Policy.
Information Categories
For the purposes of this policy:
Personal Information means information that may identify you or reasonably relate to you.
Purchase and Communication Information may include your name, email address, transaction information, order details, billing-related information, support communications, and information you voluntarily submit.
Usage Information may include your IP address, browser type, device information, website interactions, pages visited, date and time of your visit, and similar technical information.
Anonymous or Aggregated Information means information that cannot reasonably be used to identify you personally.
Information We May Obtain
Lime IPTV may collect information when you:
- Visit or interact with our website;
- Purchase or request a service;
- Communicate with customer support;
- Complete a website form;
- Contact us regarding an order, technical matter, or service question;
- Subscribe to available communications or updates.
Information you submit may include your name, contact details, relevant order information, billing-related details, and the content of communications you send to us.
Payments may be completed through third-party payment providers. We may receive transaction records or confirmation details needed to process and manage your order, while payment details handled directly by third-party processors remain subject to their applicable privacy practices.
Usage Information may also be automatically collected when you browse our website to help with performance, security, usability, and service improvements.
Uses of Collected Information
Lime IPTV may use information collected through our website or Services to:
- Provide, operate, and improve our Services;
- Process purchases, service requests, and transactions;
- Communicate with you about orders, customer support, service notices, or administrative updates;
- Respond to your questions or requests;
- Monitor website performance and improve functionality;
- Maintain website and transaction security;
- Identify and prevent fraud, abuse, unauthorized access, or other prohibited activity;
- Send communications about offers or updates where legally permitted and consistent with your choices;
- Comply with applicable legal responsibilities;
- Enforce our agreements, rights, and policies.
Disclosure and Service Providers
We may share Personal Information with providers that support the operation of Lime IPTV or the delivery of our Services. These may include:
- Payment processors;
- Hosting or infrastructure providers;
- Technical support, analytics, and cybersecurity providers;
- Email, messaging, or customer communication providers;
- Legal, accounting, or professional advisers;
- Authorities or third parties where disclosure is required by law or necessary to protect legal rights.
We may also share information to investigate misuse, resolve disputes, protect the security of our Services, or respond to valid legal processes.
Lime IPTV does not sell or rent Personal Information to third parties for independent marketing purposes.
Cookies, Analytics, and Similar Technologies
Our website may use cookies and similar technologies to help pages operate correctly, remember preferences, review traffic patterns, measure website performance, and improve visitor experience.
Your browser may allow you to manage or remove cookies. Restricting cookies may affect how certain areas of our website operate.
Any analytics or third-party cookie tools used on the website may process information under their own policies in addition to this Privacy Policy.
Third-Party Resources
Lime IPTV may provide links or access to external websites, applications, payment services, or other resources operated by third parties.
We do not control the privacy or data-handling practices of third-party services and are not responsible for their content or security. We recommend reviewing the privacy policy of any external service before using it or providing information.
Children’s Information
Lime IPTV Services are not intended for individuals under 18 years old.
We do not knowingly collect Personal Information from children or minors without required authorization. If we become aware that information has been submitted by or regarding a minor in violation of applicable requirements, we will take reasonable steps to delete it.
Data Security
Lime IPTV uses commercially reasonable safeguards intended to protect Personal Information from unauthorized access, use, alteration, disclosure, or loss.
While we take appropriate measures to protect information, no website or online transmission method can be guaranteed as completely secure. Users provide information online at their own reasonable discretion.
Your Privacy Choices and Rights
Depending on your country, state, or region, you may have legal rights regarding your Personal Information. These may include rights to:
- Request access to information associated with you;
- Request updates or corrections to inaccurate details;
- Request deletion of certain information;
- Request restriction of or object to eligible processing;
- Withdraw consent where applicable;
- Receive a copy of certain data;
- Unsubscribe from promotional communications.
To make a privacy request, please contact Lime IPTV using the contact method available on our website. We may request information needed to confirm your identity before processing a request.
How Long We Keep Information
Lime IPTV may retain information as necessary to operate our Services, complete and record transactions, support customers, comply with applicable legal requirements, prevent fraud, manage disputes, and enforce our policies.
When information is no longer reasonably necessary for these purposes, it may be securely deleted, anonymized, or retained only as required or permitted by applicable obligations.
Changes to This Privacy Policy
Lime IPTV may revise this Privacy Policy as our website, Services, or applicable obligations change. Any revised policy will be made available on our website and will take effect once posted, unless another effective date is indicated.
Customers and visitors are encouraged to review this policy periodically.
Contact Lime IPTV
For questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Information, please contact Lime IPTV through our website.
Acceptance of This Policy
By accessing the Lime IPTV website, completing a purchase, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this policy, please do not use our website or Services.